Frequently Asked Questions (FAQ)
- What is YapLink.com?
- I have been invited to join a YapLink.com group. What will happen if I accept or decline the invitation?
- How will I receive the group messages?
- Is text message delivery available to my wireless carrier?
- Do I need a YapLink.com account to receive the group messages?
- Can I create my own YapLink.com groups?
- Will YapLink.com sell my personal information to third parties?
- How do I contact YapLink.com?
- When I try to login, I get a message saying "Your session has expired. Please login again." What should I do?
- Are there any charges associated with using YapLink?
- If YapLink.com is free to use, how is it supported?
- How can I advertise on YapLink.com?
Question: What is YapLink.com?
Answer: YapLink is an instant communications broadcasting tool to provide messaging to your group regardless of what tools they use to communicate. We do our best to enhance communications while promoting mobile connectivity to individuals, groups, organizations, clubs, and families.Back To Top
Question: I have been invited to join a YapLink.com group. What will happen if I accept or decline the invitation?
Answer: If you accept your group invitation, you will become a member of the YapLink.com group, and receive all messages sent to that group. If you decline the invitation, you will not receive any of the messages addressed to the group. In either case, the person who invited you will receive an email informing him or her of your action.Back To Top
Question: How will I receive the group messages?
Answer: You will be given the choice to receive the group messages either through email, or as cellular phone text messages. If you choose to receive messages through email, they will be sent to the email address that you provided when creating your YapLink.com account. If you choose to receive the messages as cellular phone text messages, the text messages will be sent to the phone number you provided when creating your account.Back To Top
Question: Is text message delivery available to my wireless carrier?
Answer: Text message delivery is currently available to the wireless carriers listed below.
Cellular Phone Services:
- Bell Mobility of Canada
- Cellular South
- CellularOne (Dobson)
- CellularOne West
- Cincinnati Bell
- Cingluar Blue (formerly AT&T Wireless)
- Edge Wireless
- Fido Wireless of Canada
- Metro PCS
- Midwest Wireless
- MTS of Canada
- Pacific Bell Cingular
- Rogers AT&T of Canada
- SaskTel of Canada
- Simple Freedom
- Southern Linc
- Sprint PCS
- Telus Mobility of Canada
- US Cellular
- Virgin Mobile of Canada
- Virgin Mobile USA
- Metrocall Pager
- Skytel Pager
Satellite Phone Services:
Blackberry™ users can receive messages on their Blackberry™ by selecting the email delivery preference and entering their Blackberry™ email address.
If your carrier is not on this list, check back in the future as we are constantly adding to our list of supported carriers.Back To Top
Question: Do I need a YapLink.com account to receive the group messages?
Answer: Yes. We need your membership registration to insure that you receive the messages that you want in the way that you want. After creating your YapLink.com account, you will be able to use all the features of YapLink.com.Back To Top
Question: Can I create my own YapLink.com groups?
Answer: Yes. Once you have registered with YapLink.com, you will be able to create your own groups and invite others to join them.Back To Top
Question: Will YapLink.com sell my personal information to third parties?
Question: How do I contact YapLink.com?
Answer: You can an email to customer support at firstname.lastname@example.orgBack To Top
Question: When I try to login, I get a message saying "Your session has expired. Please login again." What should I do?
Answer: YapLink requires that your browser accept session cookies to complete your login. Using your browser's cookie management tools, you can configure your browser to accept session cookies from YapLink.com.Back To Top
Question: Are there any charges associated with using YapLink?
Answer: YapLink will not charge you for using our service; however you may incur charges from your mobile service provider for sending and receiving messages through YapLink. We recommend that you check with your service provider to determine any charges associated with sending or receiving text messages or emails using your mobile device. We also remind you that you must use your mobile device in accordance with the Terms of Service set by your service provider.Back To Top
Question: If YapLink.com is free to use, how is it supported?
Answer: YapLink.com sells advertisements which may be added to the text messages and emails that are sent during group communication. These advertisements will not result in any additional messages being sent to YapLink.com members, they will only be added to messages that have been sent by group members.Back To Top
Question: How can I advertise on YapLink.com?
Answer: Please contact us via e-mail and a personal account representative will contact you shortly.
Email: Ads@GenTechLLC.comBack To Top